Shifa clinic is a place where patients are treated with respect, dignity, and compassion, and enable strong and trusting relationships with providers and staff. It not a final destination instead, it is a model for achieving primary care excellence so that care is received in the right place, at the right time, and in the manner that best suits a patient’s needs.
Patient Centered: A partnership among practitioners, patients, and their families ensures that decisions respect patients’ wants, needs, and preferences, and that patients have the education and support they need to make decisions and participate in their own care.. Patients are given the opportunity to choose and follow provider of choice.
Comprehensive: The care team provides comprehensive care, including acute care, chronic care, and preventive services
Integrated and coordinated care: Shifa Clinic take steps to ensure that patients receive the care and services they need, in a culturally and linguistically appropriate manner.
Focus on quality and safety: Shifa Clinic use the quality improvement process and evidence-based medicine to continually improve patient outcomes.
Access: Practices commit to enhancing patients’ access to care using EMR providing patient access to email practice and having patient portal access.
From the beginning, Shifa Free Clinic has maintained a clear focus on mission and a commitment to medical, organizational and operational excellence, including:
- Patient Centered.
- Clearly defining goals each year and have a plan to meet the goals.
- Making sure the goals are being achieved and reporting outcomes each year on Annual report.
- Transparent Financial records and submission of reports on quarterly basis and providing financial records in Annual report.
- Resource development, includes multiple sources of income and is transparent and accountable to funders.
- Diverse and trained volunteer support building the program and the community.
- Collaboration with local community organizations that allow us to leverage services and maximize our impact on the community.